Privacy Policy
Homestead Mortgage LLC (“HSM,” “we,” or “our”) is committed to protecting our customers’ and other website users’ (“you” or “your”) privacy and developing technology that gives you the most powerful and safe online experience. This Privacy Policy (the “Policy”) applies to the HSM website and governs data collection and usage. By using the HSM website, you consent to the data practices described in this Policy.
Collection of your Personal Information
Homestead Mortgage LLC collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. HSM also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites.
Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through any Homestead Mortgage LLC public message boards, this information may be collected and used by others. This includes any information that is part of your profile on a third party social network (such as Facebook) and that you allow the third party social network to share with us. Note: HSM does not read any of your private online communications, such as a direct message sent to your loan officer.
Homestead Mortgage LLC encourages you to review the privacy policies of websites you choose to link to from ours so that you can understand how those websites collect, use and share your information. HSM is not responsible for the privacy policies or other content on websites outside of the Homestead Mortgage LLC websites.
In all cases, we strive to limit the amount of information we collect and store to that which is necessary to provide you the relevant services.
WHAT INFORMATION IS COLLECTED?
The types of personal information we collect and share depend on the product or service you have with us.
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Contact Forms – If you fill out a contact form on our site, we store that information in a database and use the information to respond to you regarding the reason you contacted us. In addition, we collect phone contacts in the mobile app when you share the app.
Use of your Personal Information
Homestead Mortgage LLC collects and uses your personal information to operate our website and deliver the services you have requested. HSM also uses your personally identifiable information to inform you of other products or services available from us and our affiliates.
Homestead Mortgage LLC does not sell, rent or lease its customer lists to third parties. HSM may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, we may share data with trusted partners for a business purpose, for instance, to perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries, among other things. All such third parties are prohibited from using your personal information except to provide these services to Homestead Mortgage LLC, and they are required to maintain the confidentiality of your information.
Homestead Mortgage LLC does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.
Homestead Mortgage LLC keeps track of the websites and pages our customers visit within Homestead Mortgage LLC, in order to determine what HSM services are the most popular. This data is used to deliver customized content and advertising within HSM to customers whose behavior indicates that they are interested in a particular subject area.
Homestead Mortgage LLC websites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Homestead Mortgage LLC or the website; (b) protect and defend the rights or property of Homestead Mortgage LLC; and, (c) act under exigent circumstances to protect the personal safety of users of Homestead Mortgage LLC, or the public.
Use of Cookies
The Homestead Mortgage LLC website use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize HSM pages, or register with Homestead Mortgage LLC’s website or services, a cookie helps us to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Homestead Mortgage LLC website, the information you previously provided can be retrieved, so you can easily use the HSM website features that you customized.
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Homestead Mortgage LLC services or websites you visit.
Security of your Personal Information
Homestead Mortgage LLC secures your personal information from unauthorized access, use or disclosure. We secure the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When we transmit personal information (such as a credit card number) to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.
We Do Not Collect Information From Children
We do not knowingly solicit or collect any type of information from a person under the age of 13. If you learn that a child has provided us with personal information in violation of this Privacy Policy, then you may alert us at info@homesteadmortgagellc.com and we will remove that information from our records as soon as feasibly possible.
Changes to this Policy
Homestead Mortgage LLC will occasionally update this Privacy Policy to reflect company and customer feedback. HSM encourages you to periodically review this Policy to be informed of how we are protecting your information.
Contact Information
Homestead Mortgage LLC welcomes your comments regarding this Policy. If you have any questions or concerns about this notice, or about the privacy of your nonpublic personal information that you have provided via use of this website, or would like to opt out from future contact by Homestead Mortgage LLC, please contact Homestead Mortgage LLC at 7734 Harwood Ave Wauwatosa, WI 53213. If you believe that Homestead Mortgage LLC has not adhered to this Statement, please contact Homestead Mortgage LLC. We will use commercially reasonable efforts to promptly determine and remedy the problem.
